Secretarial Services

Wendy Johnson – “the Total Event Manager” at an event she recently helped to organise and host in association with the Direct Marketing Association and The Chartered Institute of Marketing.

Wendy Johnson – “the Total Event Manager” at an event she recently helped to organise and host in association with the Direct Marketing Association and The Chartered Institute of Marketing.

200 delegates attended and were able to pre-book into particular Seminars that they were interested in which were held in four different Seminar rooms.

If you want YOUR event to run smoothly, where you just require assistance with the organisation or a host for the day who understands Event Management then get in touch with The TOTAL Team now.

We provide secretarial services to many businesses, large and small, tailored to their specific requirements - in fact no two relationships are the same.

The common factor, however, is that they recognise the benefit of having a professional look after their secretarial services, rather than getting bogged down and distracted with their primary concern - their business.

Here are just some of the secretarial services we provide to our clients:

  • Audiotyping & Word Processing - Letters, reports, CVs, tender, manuscripts, memos, faxes, minute, quotations, statements, forms, client accounts, manuals, training material, document templates. See Typing Services
  • Digital Transcription
  • Event Management - Here, we can save you money as well as time. Unload the whole meeting/conference/exhibition/trade show problem onto us, save valuable staff time and headaches - and get preferential rates from the venue! We do all the hard work - book conferences and meeting venues, arrange accomodation, take delegate bookings, even provide you with a venue host if required.
  • Desktop Publishing - Newsletters, flyers, leaflets, brochures, invitations, menus, certificates, price lists
  • Mailshots and labels - Your mailshot typed, printed, folded into envelopes and posted (or sent by email or fax). Database supplied back to you.
  • Database Management - Updates or new records created from scratch (that box of business cards?) Cleaning and de-duping your lists. Key people identified within target companies
  • Sales Administration - Recording and tracking contacts with your customers, prospects and leads, using any major software. Data all ready to import into an existing CRM system. (We set it up so that anyone can use it - and train them if needed.)
  • Software Training - Ever get stuck working on your computer? If there are times when you can't get it to do what you want, some practical, hands-on training could soon make things a lot easier for you. We tailor sessions to your individual needs in Microsoft Word, Excel, Powerpoint and other popular software.
  • Telesales - We generate or qualify leads and conduct customer research, using individual communication skills. In our experience it's this approach, rather than high-pressure techniques, that delivers results really worth having.

To discuss your needs, please call us today, or use our enquiry form to tell us about your requirements for secretarial services.